Terms and Conditions

1. These terms

What these terms cover. These are the terms and conditions on which we supply digital content to you.

Why you should read them.

Please read these terms carefully before make any purchase on our site. These terms tell you who we are, how we will provide products to you, refunds, and returns, and other important information.
By purchasing any digital content, you confirm that you accept these terms and agree to comply with them. We may amend these terms from time to time. Every time you wish to purchase any digital content on our site, please check these terms to ensure you understand the terms that apply at that time.

2. Information about us and how to contact us

Who we are. We are SAMCFIT LLC, a limited liability company operating in the United States. Our principal place of business is located at 102 Battlefield Drive Franklin TN 37064.

How to contact us. You can contact us by writing to support@elevatebysam.com

3. Our contract with you

How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the digital content.

4. Our rights to make changes

Minor changes to the products. We may change the product:

to reflect changes in relevant laws and regulatory requirements; and
to implement minor technical adjustments and improvements. These changes will not affect your use of the product.

5. App Product

5.1 Ongoing services or a subscription for ongoing digital content.

Our subscription services operate on a renewal basis according to the subscription package you have selected i.e Annual, Quarterly, or Monthly. Please note that on renewal the costs for your chosen subscription do exclude any discounts that may have been applied to the initial subscription purchase. Renewal will be at the current cost of the subscription, excluding any discounts.

5.2 Subscription Information

Downloading the SAMCFIT LLC is free of charge. Once users register, you will need to subscribe to get access to the Digital Product(s).

App Payments

All app subscription payments are handled through the Apple and Google app stores and are under their
terms and conditions. All web subscription payments are handled by Stripe and are bound by these terms
and conditions.

5.3 Ongoing services or a subscription for ongoing digital content.

PLEASE NOTE: Depending on which country you are in, VAT may be added to the price, according to Appleand Android legislation.

5.4 Subscription Information

Other currencies are set by Apple or Google directly. For payments made via web, conversion to yourhome currency will be handled by your account provider and a conversion fee may be charged for thisprocess.

Subscribing will give you access to all features the app offers.

If you decide to purchase the app, you agree to instantly pay the price shown upon confirmation of purchase.
Payment will be charged to the payment account linked to the card (if you are subscribing via web) or account you are using (the Apple or Google account connected to your device).
If it is not cancelled earlier on, a subscription will automatically renew within 24 hours before the end of the current subscription period.
Your account will be charged for renewal within 24 hours before the end of the current subscription period

You have the right to manage your subscription and auto-renewal may be turned off at any point after purchase.

*Free and Lifetime SAMCFIT LLC access offers are available to new users only. Lifetime Access means access to the App for the period during which the App is commercially operated by SAMCFIT LLC. If SAMCFIT LLC discontinues the Service, or materially changes it so that the original access is no longer reasonably provided, the access will end on the date of discontinuation. No further refund or service is due beyond that date.

Lifetime Access purchase does not guarantee that the Service will continue in its current form for the entire term of your lifetime, nor does it guarantee that the Service will never be terminated or altered. The amount you paid for your App access upon purchase is non-refundable even if your subscription is terminated early.

6. Program Definitions & Scope

We may, from time to time, offer cohort-based programs, coaching programs, community access, live sessions, and other scheduled or structured services (“Programs”). Programs typically include access to materials, community groups, scheduled live sessions, time-limited App access, coaching support, and other features as described on the applicable purchase or sales page.

Program details - including start and end dates, inclusions, access methods, delivery format, scheduled events, coaches, and specific materials are as advertised at the time of purchase. The description on the applicable sales page forms part of your agreement with us in respect of that Program.

6.1 Changes to Programs

We reserve the right to:

(a) change the start date, end date, schedule, format, mode of delivery, or content of any Program;

(b) change or replace any trainer, facilitator or coach;

(d) cancel or reschedule any Program for any reason.

Where a Program is cancelled or materially changed, we will notify you and will provide information on refunds, transfers, or alternatives, subject to applicable local law and these Terms.

6.2 Behaviour, Removal, and Conduct

You agree to participate respectfully and appropriately. We reserve the right, at our sole discretion, to suspend or permanently remove you from a Program, community group, live session, or access to Program materials if we reasonably believe that your conduct is disruptive, abusive, harassing, threatening, inappropriate, or otherwise harmful to other participants or to our community. Removal does not entitle you to any refund, credit, or compensation.

6.3 No Guarantee of Results

Nothing in these Terms or in any Program description guarantees any specific outcomes, results, earnings, profits, or achievements. Any examples, testimonials, or case studies are not guarantees of future performance or results. Your results from participation in any Program depend on your individual effort, commitment, circumstances, and a range of external factors.

6.4 Promotional Use of Testimonials and Feedback

By participating in a Program, you grant us a worldwide, perpetual, non-exclusive, royalty-free licence to use, reproduce, publish, and display your testimonial, feedback, comments, endorsements, photos, videos, reviews, statements, and other user-generated content in connection with promoting our Programs, the App, or other products or services, across any media (including social media and advertising). You agree that we may use your name, likeness, voice, and other identifying information in connection with such promotions without further permission or compensation.

7. Refunds

App purchase. Once you purchase the app, the app is immediately available to you and you will not be able to change your mind and receive a refund. You were made aware of this prior to ordering and agreed to this when ordering.
The amount you paid for your subscription upon purchase is non-refundable even if the subscription is terminated early.
Non-Refundable Deposits
If you pay a deposit to secure a place in a Program, that deposit is non-refundable once paid.
Full Payment Before Start Date
Unless otherwise stated, full payment for your Program must be received before the Program’s start date. If full payment (including any outstanding balance above the deposit) is not received by the start date, we reserve the right to cancel your place in the Program without refund of your deposit and without liability.
No Refunds After Program Start
Once a Program has commenced, all payments (including deposits and full fees) are non-refundable and non-transferable, except where required by applicable law or as expressly provided in these Terms.
Chargebacks & Payment Disputes
If you dispute a charge or attempt to reverse a payment via your bank or payment provider (e.g., a chargeback) without first contacting us to resolve the issue, we may terminate your access to the Program, seek to recover any outstanding amounts, and pursue any other remedies available to us under these Terms or law.

8. Price and payment‍‍

Where to find the price for the product: The price of the App will be the price indicated on the website and website checkout when you placed your order.

9. How we may use your personal information

We will only use your personal information as set out in our PRIVACY POLICY.

Sensitive Data

By entering menstrual cycle, fertility, reproductive health or similar information into the App, you acknowledge this is sensitive health data. We collect and process such data only to provide App features and with your consent. You may withdraw consent at any time; some features may become unavailable if you do so.

Data Protection

We will not sell or share your sensitive health data with third parties for advertising purposes. Any anonymised or aggregated data will not identify you. We implement appropriate security measures to protect all sensitive data and will notify you of any data breaches as required by law.

International Transfers

Your data may be stored or processed outside your country of residence. We ensure that any international data transfers comply with applicable legal safeguards.

10. Health and Safety Information

The Services are provided for informational, educational and wellness purposes only. They are not intended as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a qualified healthcare professional before starting any fitness or wellness program or making decisions related to your reproductive health.

Nutritional Information:

Within the provided meal plans, the nutritional data is verified by a qualified dietician/nutritionist and the nutritional value information is sourced from the U.S. DEPARTMENT OF AGRICULTURE

Agricultural Research Service
https://fdc.nal.usda.gov/index.html

Workout information: Within the provided workouts, the exercise data has been collated and put together by qualified NRPT personal trainers.https://nrpt.co.uk/

Cycle and Fertility Predictions

Any cycle, fertility or ovulation predictions generated by the App are estimates only, may be inaccurate, and must not be relied upon for critical health decisions or contraception.

Pregnancy and Medical Conditions

If you are pregnant, breastfeeding, have any pre-existing medical condition or injury, or are taking medication, consult a healthcare professional before using the App. Stop using the App and seek medical attention if you experience adverse symptoms.

We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.

You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the products, we can still require you to make the payment at a later date.

Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by United States of America law and you can bring legal proceedings in respect of the products in the United States of America courts.